• ONBOARDING - 3/4 weeks

• FIRST POST APPROVALS - 1/2 weeks

• REVIEW / NEW POST APPROVALS - 2 weeks

LAST-MINUTE POST REQUESTS

Posts are designed in one batch per month to ensure consistency and strategic planning. Any additional content needs that arise during the month can be incorporated with a minimum of 5 business days' notice.

To accommodate urgent and unforeseen content needs, we offer an add-on service for last-minute post requests. For best results, please notify us at least 5 business days in advance. If you need a post urgently, we can expedite it within 24-48 hours at a rate of $125 per hour, except on Fridays and late Thursdays. This ensures your time-sensitive content is handled promptly and professionally.

• This service is billed at an hourly rate basis.

• The feasibility of incorporating last-minute requests depends on the complexity of the post and the specific requirements. 

• Examples of common urgent post scenarios: Last-minute event promotion, event recaps or unplanned holiday posts or sales announcements.

• If less than 5 business days' notice is provided, urgent posts can be created and posted within 24-48 hours. 

• Last-minute post requests cannot be accommodated on Fridays or late Thursdays. Please, ensure that any urgent content needs are communicated before late Thursday to avoid delays.

CONTENT REVISIONS

Our revision policy ensures that your social media content is polished and aligns with your vision. Each batch of posts includes one round of revisions, with an additional round for minor tweaks if necessary. For extensive changes or new designs, our team is available to provide further assistance at a rate of $125 per hour, ensuring your content remains top-notch and effective.

• We offer one round of revisions for each batch of posts per month to ensure your content meets your expectations.

• If additional minor edits are required, such as tweaks to wording or slight adjustments, one more round of revisions can be accommodated.

• For any major revisions or entirely new design requests, further assistance is available at our hourly rate.

• Major revisions include significant changes to the content, layout, or overall design of the posts.

ADDITIONAL MEETINGS

While our standard contract includes a set number of meetings, we understand that additional discussions may be necessary. Clients can book extra meetings at a rate of $125 per hour.

These meetings can be used for brainstorming future campaigns, in-depth consultations, or discussing post approvals. This flexibility ensures all your needs are met efficiently and effectively.

• If meetings are requested beyond our pre-discussed terms of the contract, clients can book additional calls at our hourly rate.

• Examples of common additional meetings: Discussing additional ideas for future campaigns or projects, addressing questions that require consulting outside of email communications or preferring to discuss post approvals or revisions via call instead of email.